Hear what our valued Black Hills Gold customers have to say:

"To Whom It May Concern:
 
Thank you Black Hills Gold Source for your exemplary customer service.

Last Christmas I ordered a very nice pendant necklace for a gift for my wife. She was thrilled with the gift and made note of the pendant's acute detail and fine craftsmanship.

As her birthday approached, I wanted to again visit Black Hills Gold Source in hopes of ordering for my wife an earring set that matched her pendant. Admittedly, I'm no jewelry expert, so I turned to Black Hills Gold Source Customer Service for assistance. Within minutes, customer service had the match I was looking for. I placed the order, and Black Hills Gold Source rushed the set to my home and it was received in time to celebrate my wife's birthday.

Again, my wife was thrilled with her gift.

And again, thank you Black Hills Gold Source for your great great customer service.
 
Sincerely,"

Don Dear
Don Dear Photography
Tempe, AZ

"I have been buying and wearing BHG for over 35 years. I recently bought a mystic fire ring for my granddaughter, her first. I cannot thank you enough for the years of consistent quality and expert designs. I was proud to give your items as a gift. All 9 of my daughters wear BHG! Thank you again."

Mary Jo S.
Valleyford, WA

"Hi Michael,
I received my tie tack today. Thank you so much for your help, I cannot tell you how much I appreciate having it replaced. It is just like the one I had lost. Thanks again
Gary"

Gary L.
Woodland, WA

"Hi Michael,
Just to let you know my earrings arrived
this morning.  They are great. Thank you
once again for your prompt attention to
my dilemma. I will certainly be telling my
friends about your service...  Robyn"

Robyn S.
New South Wales, Australia

"Michael,
The rings arrived yesterday. They are BEAUTIFUL!

My wife loves hers and it fits perfectly. Thank you for your help.  Terry"

Terry M.
Zillah, WA

"I received my order yesterday and I
absolutely love the pendant! It is beautiful.
Thanks you so much.  Robin"

Robin W.
Bloomfield, NM

"Michael, Good Afternoon!

The parcel with the two 07264 bracelets just arrived. They are FABULOUS!!!!!

Next week after all of this wedding stuff is behind us, I will be sending you another order....one for myself!  

Again, Michael, many, many thanks for all you have done.

Kindest Regards, Jo"

Jo Ellen G.
Florrisant, MO

"Michael,
 
I have been meaning to email you and tell you how BEAUTIFUL Leonard's ring is.  It's a bit larger than his original one but one that he is so proud of. I want to compliment you on your customer service and thank you for your courtesy and  prompt response to all my inquiries.  I will recommend you to anyone who is interested in Black Hills Gold.  God Bless,  Sally"

Sally V.
McKinney, TX

"Thanks Michael,
 
I just received your Black Hills gold ring and it is
beautiful; it shows excellent quality. I will use your
services again.

Thank you for your wonderful service and
workmanship.  Brian"

Brian R.
Lebanon, OR

"Thanks Michael and have a great day.  I would also like to thank you for the professional and yet very personal way that you have stayed in contact with me concerning this purchase.
 
Again thank you for all your assistance,  John"

John U.
Raleigh, NC

FOLLOW UP:

"Hi Michael,
We received our rings today and just wanted to say how incredibly beautiful they were.  Thank you so much for the all your assistance.  We are just so enamored with them.  You truly do have beautiful jewelery.

Have a great day, John"

"Mr Amato,
 
Thanks for your great service.  The bracelet arrived on time & was beautiful!!  Our friend who received the gift just loved it & plans to  purchase more when she makes her first visit to Rapid City this fall.
 
Thanks again. Jerri "

Jerri S.
Hillsboro, WI

"Many thanks for the order received today,
after a short stay at the parcel office where
i had to pay tax on arrival in the UK.

Ring is lovely. She is receiving it tomorrow.
Thanks after all the trouble. Pam"

Pam A.
UK

"Hi Michael
Yes, let's get started. I watched the
video you posted and I was amazed
at the process it takes to make the
jewelry. It impresses me that there
is still a company that makes beautiful
quality jewelry by hand, stands behind
their product and works so hard to
please their customers. You sir, and all
the employees at Landstrom's are the
Pride of America. I will be your newest
word of mouth spokesperson. Veda"

Veda B.
Hickory, NC

FOLLOW UP:

"Good Morning Michael,
I just wanted to let you know that I received
my beautiful necklace and I'm just pleased
as punch.  It is the most wonderful feeling to
have it back around my neck.  You guys are
just the greatest.  I've been telling everyone
about y'all and how you went beyond the
norm to help me out.  You will always be
in my heart.  Take care darling and have
a wonderful day. Veda"

"Michael,
I received ring C247 today and am
extremely pleased.your web photo
is nice, but doesn't do justice to the
actual beauty when seen in person.
Thank you for your prompt answers
to my questions and for beating
competitor's price. Will recommend
to others and return to shop myself.
Best regards, Brigitte"

Brigitte H.
Indianapolis, IN

"The initials I ordered for my great-
grandaughters arrived in time for
Christmas Eve. They were beautiful
and of course the girls were delighted.
Thank you so much for the wonderful
service. Best wishes for a healthy
Happy New Year."

Doris L.
Oroville, CA

"Thanks so much Michael for your prompt
service. We appreciate it so much. We will
be back.
 
Richard & Debbie"

Richard & Debbie M.
Carlsbad, NM

"Michael,
 
I just wanted to say thank you very much.
I really appreciate how great you have
been to work with and will definitely
remember this for future orders.

Paul"

Paul S.
Faribault, MN

"Michael,Thank you for the great service!
I have already bookmarked your website
and will keep you in mind for future gift
giving ideas.
 
Merry Christmas!
Teresa"

Teresa O.
Dubuque, IA

"Mike,
 
Cool beans!  Thank you so much.  My
brother in law gave me the money
because he wants to surprise his wife
for Christmas.  I really appreciate your
help.  Your customer service and ethics
are excellent.  I wish there were more
people like you in the retail business.

I am looking for a ring for myself and
I can assure you I will be looking at
your website for myself.
 
Thank you,

Michelle"

Michele M.
Olivehurst, CA

"Hi Mike,
 
Thank you for your most excellent
follow up on the ring size, future sizing
if necessary, and the corrected invoice.
 
I appreciate the amazing customer
service we have consistently receive
from Landstroms.  I do not hesitate to
recommend your products because of
not only the excellent quality of your
jewelry but also outstanding customer
service.  God bless and keep up the
good work.
 
I can't wait to see the jewelry I ordered
for my husband for Christmas.  I know
he will be proud to wear it.
 
Thanks again. Jan"

Jan B.
Phoenix, AZ

"Hi Michael - just to let you know the order arrived safely yesterday and the initials are beautiful.  Now I find another grandaughter is going to be here Christmas so will have to order another M so she isn't left out.  Thanks so much for all  your help and keeping me posted as to the progress of my order.  Doris"

Doris L.
Oroville, CA

"The belt buckle arrived today and it is
even more spectalular than I imagined.
Thank you for making this so easy."

Brenda V.
Fayetteville, GA

"Good Morning, Mr. Amato,

My apology for being remiss in sending
this note of thanks for all of your
assistance with my recent order of
brooches (snowflakes and Christmas tree).
I appreciate your informing me the
shipment was a bit ahead of schedule,
but all was well.  When I returned home
from being out-of-town, they were waiting
for me on the front porch.

They are simply beautiful.  And, yes, I am
looking forward to giving them to family
members at Christmastime.

Again, many thanks for your help.

Kind regards,"

JoEllen M.G.
Midwest City, OK

"Just wanted to tell you we received
our wedding bands today and they
are perfect!!!! I am glad I "downsized".
The new band I chose goes quite nicely
with my engagement ring. I am happy
with the band we chose for my soon
to be husband, and he likes it too
although he was apprehensive thinking
it would be to extravagant for him. We
are so pleased with how you handled
our situation! We are looking forward
to saying the "I do's" and moving
forward in our life together. Thank you
so much for ensuring we received them
on time.
When people compliment my jewelry
and ask "where do you find it?" I tell
them to visit blackhillsgoldsource.com
Thanks again"

Kristi M.
Hampton, VA

"Good Morning Michael,

Wow, thank you so very much!!!  I didn’t
expect to place both orders last night and
so I figured I would bite the bullet and
pay both shipping fees.  It is a pleasant
surprise to find that you and your company
are this good to your customers.  Believe
me, this customer service will keep me
coming back to you! "

Sharon H.
Nuiqsut, AK

"You guys ROCK! Thank you for your
update. Will be making other purchases
in the near future.
Terry"

Terry P.
Sunnyside, NY

"Hello! I am so pleased with the
bangle bracelet I received, it is
beautiful! Thanks so much for your
help in ordering the special size.
Patty"

Patty S.
Halethorpe, MD

"Wow!  That was fast!  Thank you so
much!  I will look forward to hearing
from you regarding the ankle bracelet.
Your response and service is amazing,
Thanks again,  Patty"

Patty S.
Halethorpe, MD

"Phew!!! Thanks for the excellent
customer service!

Melissa"

Melissa B.
Oxnard, CA

"Mike,
I just wanted to let you know that the ring arrived Friday as promised and I was closer to the right size at 6 1/2 than I would have been at 6.  A little sizing at a local jeweler and it will be perfect.
My wife loved the gift.  It was for her birthday, which is today.  We have been married 11 years, and a couple of weeks ago she lost her weddingband, so the one I bought was the exact same band as I bought her for our wedding.  The idea came to me late, so it was important to me that I get it on time. 
Thank you for excellent customer service.
It matters...and it made her birthday very
special.
Larry"

Larry W.
Sheboygan, WI

"Thank you so much!!  I have ordered
several items from you in the past and
have never been disappointed.  Your
customer service is outstanding and of
course, I have always believed Landsrom's
jewelry to be the finest black hills gold
jewelry around -- no others come close.
Thank you again!!
Best regards,
Rhonda"

Rhonda J.
Chicago, IL

"Pendant arrived!  It's beautiful!!
Thanks for the fine service.

Dixie"

Dixie P.
Sault Sainte Marie, MI

"I received my ring in the mail today.
Thanks you for all your help and for
the prompt service!"

Paige M.
Cowiche, WA

"Michael... Thank you so much for your
help.  We had originally purchased that
ring and the womans ring on a vacation
to the Black Hills.  My husband wore his
as a wedding band  and this summer
while tubing in the river he lost the ring
so when I saw it on your website I was
so excited.  Your company has gone
above and beyond and I will continue
to come back and shop... Thanks again
soooo much."

Kris L.
Alvin, TX

"Mike,
I got the ring Thursday.  It looks great.
Even better than the first one I got 24
years ago.
Thank you for your help and excellent
service.  I'll recommend you to other
people I know.
Thanks,"

Dan M.
Beaverton, OR

"Hello Michael,

I am so glad I found your site on the
internet so I could replace my earring.
Just to say thank you to everyone and
to let you know it arrived today safe
and sound.
I love the Black Hills Gold and will keep
this site in mind. Thanks again, take
care and have a great day."

Rose A.
Jamestown, ND

"Our experience with your company
has been really an enjoyable one.
Not only did my wife truly enjoy the
jewelry, but having a company that
works with you in getting your order
shipped expeditiously beyond and
above their call of duty. Again thank
you and will tell others about our
great experience with you.
Sincerely,"

Eddie W.
Sutton, WV

"Dear Michael,

I started the tradition of purchasing
a piece of Black Hills Gold for my
sister’s birthday in 1990.  My sister
Karen loves BHG and anxiously awaits
her birthday present every year.

Over the years I’ve probably ordered
BHG from every supplier in the Dakota’s,
but none have given me the wonderful
service I receive from your company.
The BHG Snowflake is beautiful and I
know Karen will love it!

Thank you for taking the time to call
me and help me choose a gift for
someone I love so much.

Best wishes,"

Wilma S.
Portland, OR

"Hi! I just received a ring with a
genuine sapphire in the middle with
2 small leaves on either side. Had to
have a size 4 and the ring came today.
It is beautiful! Fits perfectly, the leaves
of gold and the silver shine and are
perfect. the sapphire is, in my opinion
the best color, not too deep and not too
light. thank you so much for a priceless
piece of jewelry and art! I love Black
hills gold because of this beauty and it
being made in USA. Happy thanksgiving
to all of you."

Nancy J.
Norton, MA

"I received the rings I ordered today,
thanks for the fast processing and
shipping! The rings are beautiful and
will make our wedding complete! The
pictures on your website don't do
these rings justice. The price is great
too! Thank you very much, you made
my day!"

Charlie B.
Douglas, WY

"Dear Michael,

Hello, How are you? We have received
the beautiful ring today! Thank you so
much for all your help. My wife is really
happy to have this ring. We are sure
that we will visit your shop again.
Thank you!"

TKMC
Yokohama, JAPAN

"Hi Michael,

Received the rings today and they
are fantastic! Thank you for your
help and excellent customer service,
I will be pleased to leave glowing
praise on your establishment's blog/
feedback page. I look forward to
doing business with you again.
Thanks once again"

J. Henderson
Cornwall, UK

"Thank you so much.  I received my
beautiful Black Hills Gold Dreamcatcher
on Saturday and have gotten so many
compliments on it already.
 
Most importantly I am very impressed
with the quality of your customer service.
Not only did I received email notification,
last Friday I received a telephone call
detailing delivery.  Very nice.  I would
happily refer your company to friends.
Thanks again.  Go Cubs!!!"

Robin G.
Valparaiso, IN

"Dear Michael:
I received my ring yesterday, and it
is just what I wanted.
Thank you for the quick delivery.
Yours truly,"

Donna E.
Independence, OH

"Good Morning Michael,
 
Just want to let you know that I received
my earrings and they are just wonderful.
Thank you so much for your help and
suggestions.  I am truly enjoying them
and they match my necklace perfectly.
Thank you again."

Becky B.
Palmdale, CA

"Received my ring -- it is beautiful,
I'm wearing it right now! Thank you.
Everything went through so fast and
efficiently"

Joan V.
Grand Rapids, MI

"I received my order today, ahead
of schedule I might add. I cannot
tell you how pleased I am. This
was my first time ordering from
you. I took a lot of time searching
for just the right gift at the right
price. Since it's a retirement gift
for a very dear friend of mine it
had to be perfect. When I had
questions, the replies were swift.
Your prices and deals beat many
others that I checked. Today, when
I opened the boxes, I was even
more impressed than the pictures
online. The watch and earrings are
perfect. I can tell they both have
great workmanship involved, and
are very rich looking. I am passing
your name on to all of my friends
and I promise you haven't heard
the last of me! Thank you!"

Debra B.
Dafter, MI

"I received the pendant I purchased
for my mother’s birthday on the 26th.
Thank you, it's beautiful!! I’m really
happy there are now options in
silver with the Black Hills Gold since
my daughter, one of the younger
crowd, tends to like the silver pieces.
I'm sure I'll be ordering more. Her
birthday is coming up too!"

Alanna W.
Collinsville, IL