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Hear what our valued Black Hills Gold customers have to say:
Here at BlackHillsGoldSource, we do our best to make you feel like gold! We would like to give a big Thank You to all of our customers, we appreciate hearing from you! You can read more of our customers comments, and post your own at our Black Hills Gold Blog.
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Dear Mr Amato, I would like to thank you for the exceptional customer service that you provided to me. Your prompt, courteous responses to my many emails were appreciated. You are a very good representative for the Black Hills Gold Souce Company. Sincerely, Ruth
Ruth G.
Bangor, WI
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Dear Mr Amato, I just wanted to let you know that my jewellery has arrived safely this morning, and I am delighted with it. Thank you so much for your prompt and efficient service. I shall certainly tell my friends about Black Hills Gold jewellery. Yours sincerely, Moira
Moira C.
Cheshire, England
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Mike, Just received my rings I ordered last week. Love them. Just wanted to say your rings are beautiful. I have ordered 3 rings so far and love them all. Thank you so much. Rachel Budden
Rachel B.
Dyersville, IA
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Just a note to say I received the ring today and to say you and your craftsman have gone beyond my expectation would be an understatement. Beautiful, I thank you and all involved. I know she'll love it. Thank you again.
Ernest J.
West Grove, PA
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The earrings arrived yesterday and the are just perfect. Thanks! They are on their way to Germany to our granddaughter who will turn 13 in early December. You will have made her day as well as ours. Blessings, Doris
Doris A.
Corralville, IA
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I want to thank you for the prompt and courteous service. I am looking forward to seeing my ring and enjoying wearing it. Dolores
Dolores B.
Lakewood, CA
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Hi, The ring has arrived. It's beautiful. Thank you very much. Wayne
Wayne C.
Scarborough, Canada
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Dear Mr Amato, I received my silver mystic topaz ring yesterday and was rendered speechless by it's beauty and craftsmanship. I have more expensive pieces of your collection, but this one is gorgeous and I plan to purchase the matching earrings and pendant soon. Thank you!
Donalda N.
Fontana, CA
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Thanks so much for the courteous and wonderful customer service Mike. It is appreciated. Steve
Steven K.
Albuquerque, NM
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Michael:
I received my ring today - Friday- it has exceeded my expectations. I absolutely love it!!
Thank you so much and I will definitely be buying more from you folks.
Jan
Jan H.
Partker, SD
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Mr. Amato, First and foremost thank you so much for your help. I made my purchase like you said. I cant thank you enough. You are a true blessing. Thank you, Krista
Krista B.
Colorado Springs, CO

"To Whom It May Concern: Thank you Black Hills Gold Source for your exemplary customer service.
Last Christmas I ordered a very nice pendant necklace for a gift for my wife. She was thrilled with the gift and made note of the pendant's acute detail and fine craftsmanship.
As her birthday approached, I wanted to again visit Black Hills Gold Source in hopes of ordering for my wife an earring set that matched her pendant. Admittedly, I'm no jewelry expert, so I turned to Black Hills Gold Source Customer Service for assistance. Within minutes, customer service had the match I was looking for. I placed the order, and Black Hills Gold Source rushed the set to my home and it was received in time to celebrate my wife's birthday.
Again, my wife was thrilled with her gift.
 And again, thank you Black Hills Gold Source for your great great customer service. Sincerely,"
Don Dear Don Dear Photography Tempe, AZ

"I have been buying and wearing BHG for over 35 years. I recently bought a mystic fire ring for my granddaughter, her first. I cannot thank you enough for the years of consistent quality and expert designs. I was proud to give your items as a gift. All 9 of my daughters wear BHG! Thank you again."
Mary Jo S. Valleyford, WA

"Hi Michael, I received my tie tack today. Thank you so much for your help, I cannot tell you how much I appreciate having it replaced. It is just like the one I had lost. Thanks again Gary"
Gary L. Woodland, WA

"Hi Michael, Just to let you know my earrings arrived this morning. They are great. Thank you once again for your prompt attention to my dilemma. I will certainly be telling my friends about your service... Robyn"
Robyn S. New South Wales, Australia

"Michael, The rings arrived yesterday. They are BEAUTIFUL!
My wife loves hers and it fits perfectly. Thank you for your help. Terry"
Terry M. Zillah, WA

"I received my order yesterday and I absolutely love the pendant! It is beautiful. Thanks you so much. Robin"
Robin W. Bloomfield, NM

"Michael, Good Afternoon!
The parcel with the two 07264 bracelets just arrived. They are FABULOUS!!!!!
Next week after all of this wedding stuff is behind us, I will be sending you another order....one for myself!
Again, Michael, many, many thanks for all you have done.
Kindest Regards, Jo"
Jo Ellen G. Florrisant, MO

"Michael, I have been meaning to email you and tell you how BEAUTIFUL Leonard's ring is. It's a bit larger than his original one but one that he is so proud of. I want to compliment you on your customer service and thank you for your courtesy and prompt response to all my inquiries. I will recommend you to anyone who is interested in Black Hills Gold. God Bless, Sally"
Sally V. McKinney, TX

"Thanks Michael, I just received your Black Hills gold ring and it is beautiful; it shows excellent quality. I will use your services again.
Thank you for your wonderful service and workmanship. Brian"
Brian R. Lebanon, OR

"Thanks Michael and have a great day. I would also like to thank you for the professional and yet very personal way that you have stayed in contact with me concerning this purchase. Again thank you for all your assistance, John"
John U. Raleigh, NC
FOLLOW UP:
"Hi Michael, We received our rings today and just wanted to say how incredibly beautiful they were. Thank you so much for the all your assistance. We are just so enamored with them. You truly do have beautiful jewelery.
Have a great day, John"

"Mr Amato, Thanks for your great service. The bracelet arrived on time & was beautiful!! Our friend who received the gift just loved it & plans to purchase more when she makes her first visit to Rapid City this fall. Thanks again. Jerri "
Jerri S. Hillsboro, WI

"Many thanks for the order received today, after a short stay at the parcel office where i had to pay tax on arrival in the UK.
Ring is lovely. She is receiving it tomorrow. Thanks after all the trouble. Pam"
Pam A. UK

"Hi Michael Yes, let's get started. I watched the video you posted and I was amazed at the process it takes to make the jewelry. It impresses me that there is still a company that makes beautiful quality jewelry by hand, stands behind their product and works so hard to please their customers. You sir, and all the employees at Landstrom's are the Pride of America. I will be your newest word of mouth spokesperson. Veda"
Veda B. Hickory, NC
FOLLOW UP:
"Good Morning Michael, I just wanted to let you know that I received my beautiful necklace and I'm just pleased as punch. It is the most wonderful feeling to have it back around my neck. You guys are just the greatest. I've been telling everyone about y'all and how you went beyond the norm to help me out. You will always be in my heart. Take care darling and have a wonderful day. Veda"

"Michael, I received ring C247 today and am extremely pleased.your web photo is nice, but doesn't do justice to the actual beauty when seen in person. Thank you for your prompt answers to my questions and for beating competitor's price. Will recommend to others and return to shop myself. Best regards, Brigitte"
Brigitte H. Indianapolis, IN

"The initials I ordered for my great- grandaughters arrived in time for Christmas Eve. They were beautiful and of course the girls were delighted. Thank you so much for the wonderful service. Best wishes for a healthy Happy New Year."
Doris L. Oroville, CA

"Thanks so much Michael for your prompt service. We appreciate it so much. We will be back. Richard & Debbie"
Richard & Debbie M. Carlsbad, NM

"Michael, I just wanted to say thank you very much. I really appreciate how great you have been to work with and will definitely remember this for future orders.
Paul"
Paul S. Faribault, MN

"Michael,Thank you for the great service! I have already bookmarked your website and will keep you in mind for future gift giving ideas. Merry Christmas! Teresa"
Teresa O. Dubuque, IA

"Mike, Cool beans! Thank you so much. My brother in law gave me the money because he wants to surprise his wife for Christmas. I really appreciate your help. Your customer service and ethics are excellent. I wish there were more people like you in the retail business.
I am looking for a ring for myself and I can assure you I will be looking at your website for myself. Thank you,
Michelle"
Michele M. Olivehurst, CA

"Hi Mike, Thank you for your most excellent follow up on the ring size, future sizing if necessary, and the corrected invoice. I appreciate the amazing customer service we have consistently receive from Landstroms. I do not hesitate to recommend your products because of not only the excellent quality of your jewelry but also outstanding customer service. God bless and keep up the good work. I can't wait to see the jewelry I ordered for my husband for Christmas. I know he will be proud to wear it. Thanks again. Jan"
Jan B. Phoenix, AZ

"Hi Michael - just to let you know the order arrived safely yesterday and the initials are beautiful. Now I find another grandaughter is going to be here Christmas so will have to order another M so she isn't left out. Thanks so much for all your help and keeping me posted as to the progress of my order. Doris"
Doris L. Oroville, CA

"The belt buckle arrived today and it is even more spectalular than I imagined. Thank you for making this so easy."
Brenda V. Fayetteville, GA
   
"Good Morning, Mr. Amato,
My apology for being remiss in sending this note of thanks for all of your assistance with my recent order of brooches (snowflakes and Christmas tree). I appreciate your informing me the shipment was a bit ahead of schedule, but all was well. When I returned home from being out-of-town, they were waiting for me on the front porch.
They are simply beautiful. And, yes, I am looking forward to giving them to family members at Christmastime.
Again, many thanks for your help.
Kind regards,"
JoEllen M.G. Midwest City, OK

"Just wanted to tell you we received our wedding bands today and they are perfect!!!! I am glad I "downsized". The new band I chose goes quite nicely with my engagement ring. I am happy with the band we chose for my soon to be husband, and he likes it too although he was apprehensive thinking it would be to extravagant for him. We are so pleased with how you handled our situation! We are looking forward to saying the "I do's" and moving forward in our life together. Thank you so much for ensuring we received them on time. When people compliment my jewelry and ask "where do you find it?" I tell them to visit blackhillsgoldsource.com Thanks again"
Kristi M. Hampton, VA

"Good Morning Michael,
Wow, thank you so very much!!! I didn’t expect to place both orders last night and so I figured I would bite the bullet and pay both shipping fees. It is a pleasant surprise to find that you and your company are this good to your customers. Believe me, this customer service will keep me coming back to you! "
Sharon H. Nuiqsut, AK

"You guys ROCK! Thank you for your update. Will be making other purchases in the near future. Terry"
Terry P. Sunnyside, NY

"Hello! I am so pleased with the bangle bracelet I received, it is beautiful! Thanks so much for your help in ordering the special size. Patty"
Patty S. Halethorpe, MD

"Wow! That was fast! Thank you so much! I will look forward to hearing from you regarding the ankle bracelet. Your response and service is amazing, Thanks again, Patty"
Patty S. Halethorpe, MD

"Phew!!! Thanks for the excellent customer service!
Melissa"
Melissa B. Oxnard, CA

"Mike, I just wanted to let you know that the ring arrived Friday as promised and I was closer to the right size at 6 1/2 than I would have been at 6. A little sizing at a local jeweler and it will be perfect. My wife loved the gift. It was for her birthday, which is today. We have been married 11 years, and a couple of weeks ago she lost her weddingband, so the one I bought was the exact same band as I bought her for our wedding. The idea came to me late, so it was important to me that I get it on time. Thank you for excellent customer service. It matters...and it made her birthday very special. Larry"
Larry W. Sheboygan, WI

"Thank you so much!! I have ordered several items from you in the past and have never been disappointed. Your customer service is outstanding and of course, I have always believed Landsrom's jewelry to be the finest black hills gold jewelry around -- no others come close. Thank you again!! Best regards, Rhonda"
Rhonda J. Chicago, IL

"Pendant arrived! It's beautiful!! Thanks for the fine service.
Dixie"
Dixie P. Sault Sainte Marie, MI

"I received my ring in the mail today. Thanks you for all your help and for the prompt service!"
Paige M. Cowiche, WA
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 Scutti
Recently, I contacted you regarding a ring that had lost a small gold leaf. The jewelry store that I had purchased it from had moved and I was at a loss as to how to get my ring repaired. Another gold jewelry vendor identified Landstroms as the source so I contacted you just a couple weeks ago about repair. Your staff was very helpful and your service is outstanding. I now have my ring that has been repaired and it is beautiful!! I will only use Landstroms for my future purchases of Black Hills Gold and will always recommend you for your quality and superb service. THANK YOU so much.
Sharon S.

"Michael... Thank you so much for your help. We had originally purchased that ring and the womans ring on a vacation to the Black Hills. My husband wore his as a wedding band and this summer while tubing in the river he lost the ring so when I saw it on your website I was so excited. Your company has gone above and beyond and I will continue to come back and shop... Thanks again soooo much."
Kris L. Alvin, TX
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 Schulze
Hi Michael,
The 3 dolphins arrived today - they are beautiful ! thanks again for your help. Any future orders for BlackHillsGold that I have will definitely go through you !
Glen S.
Parkton, MD

"Mike, I got the ring Thursday. It looks great. Even better than the first one I got 24 years ago. Thank you for your help and excellent service. I'll recommend you to other people I know. Thanks,"
Dan M. Beaverton, OR

"Hello Michael,
I am so glad I found your site on the internet so I could replace my earring. Just to say thank you to everyone and to let you know it arrived today safe and sound. I love the Black Hills Gold and will keep this site in mind. Thanks again, take care and have a great day."
Rose A. Jamestown, ND

"Our experience with your company has been really an enjoyable one. Not only did my wife truly enjoy the jewelry, but having a company that works with you in getting your order shipped expeditiously beyond and above their call of duty. Again thank you and will tell others about our great experience with you. Sincerely,"
Eddie W. Sutton, WV

"Dear Michael,
I started the tradition of purchasing a piece of Black Hills Gold for my sister’s birthday in 1990. My sister Karen loves BHG and anxiously awaits her birthday present every year.
Over the years I’ve probably ordered BHG from every supplier in the Dakota’s, but none have given me the wonderful service I receive from your company. The BHG Snowflake is beautiful and I know Karen will love it!
Thank you for taking the time to call me and help me choose a gift for someone I love so much.
Best wishes,"
Wilma S. Portland, OR
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 Piliwale
Thank you for the lovely ring, Michael, and for being so thorough with everything.
I appreciate it and will shop online with Landstrom's again.
Elise P.
San Geronimo, CA
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 Payseno
I have been wearing a black hills ring since 1955 and still get wonderful comments on it and the beautiful way it has worn down from the many years.
My wife has worn the same earrings for the past years and finally getting worn out. So we have ordered new ones.
Thanks.
Jim P.
Sanger, CA

"Hi! I just received a ring with a genuine sapphire in the middle with 2 small leaves on either side. Had to have a size 4 and the ring came today. It is beautiful! Fits perfectly, the leaves of gold and the silver shine and are perfect. the sapphire is, in my opinion the best color, not too deep and not too light. thank you so much for a priceless piece of jewelry and art! I love Black hills gold because of this beauty and it being made in USA. Happy thanksgiving to all of you."
Nancy J. Norton, MA

"I received the rings I ordered today, thanks for the fast processing and shipping! The rings are beautiful and will make our wedding complete! The pictures on your website don't do these rings justice. The price is great too! Thank you very much, you made my day!"
Charlie B. Douglas, WY

"Dear Michael,
Hello, How are you? We have received the beautiful ring today! Thank you so much for all your help. My wife is really happy to have this ring. We are sure that we will visit your shop again. Thank you!"
TKMC Yokohama, JAPAN

"Hi Michael,
Received the rings today and they are fantastic! Thank you for your help and excellent customer service, I will be pleased to leave glowing praise on your establishment's blog/ feedback page. I look forward to doing business with you again. Thanks once again"
J. Henderson Cornwall, UK

"Thank you so much. I received my beautiful Black Hills Gold Dreamcatcher on Saturday and have gotten so many compliments on it already. Most importantly I am very impressed with the quality of your customer service. Not only did I received email notification, last Friday I received a telephone call detailing delivery. Very nice. I would happily refer your company to friends. Thanks again. Go Cubs!!!"
Robin G. Valparaiso, IN

"Dear Michael: I received my ring yesterday, and it is just what I wanted. Thank you for the quick delivery. Yours truly,"
Donna E. Independence, OH

"Good Morning Michael, Just want to let you know that I received my earrings and they are just wonderful. Thank you so much for your help and suggestions. I am truly enjoying them and they match my necklace perfectly. Thank you again."
Becky B. Palmdale, CA

"Received my ring -- it is beautiful, I'm wearing it right now! Thank you. Everything went through so fast and efficiently"
Joan V. Grand Rapids, MI
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 Black
I sent my ring to Landstroms to be repaired. It is beautiful. They were very prompt in returning it to me. I’m so glad I contacted you. I will certainly recommend your company to my friends. Thanks again.
Arlene B.
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 Schaefer
You either are in or from South Dakota as I am, since what you did for me was above and beyond duty and typical of midwesterners!
I really wanted that particular one since my grandaughter picked it out from the internet for her graduation.
Thanks so much again.
Norah S.

"I received my order today, ahead of schedule I might add. I cannot tell you how pleased I am. This was my first time ordering from you. I took a lot of time searching for just the right gift at the right price. Since it's a retirement gift for a very dear friend of mine it had to be perfect. When I had questions, the replies were swift. Your prices and deals beat many others that I checked. Today, when I opened the boxes, I was even more impressed than the pictures online. The watch and earrings are perfect. I can tell they both have great workmanship involved, and are very rich looking. I am passing your name on to all of my friends and I promise you haven't heard the last of me! Thank you!"
Debra B. Dafter, MI

"I received the pendant I purchased for my mother’s birthday on the 26th. Thank you, it's beautiful!! I’m really happy there are now options in silver with the Black Hills Gold since my daughter, one of the younger crowd, tends to like the silver pieces. I'm sure I'll be ordering more. Her birthday is coming up too!"
Alanna W. Collinsville, IL
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