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BlackHillsGoldSource.com's Return Policy.We want our customers to be fully satisfied, so we stress taking the time to choose the right piece before placing your order. However, should there be a need to return any Landstrom's BlackHillsGold Creation, we will accept returns of unused, returnable items for 30 days. After that period, no returns will be accepted. Original tags must not be removed and jewelry must be in original packaging. • Returns: only the purchase
price will be refunded, less a flat fee for shipping of $6.97 and a $5 handling fee. items or discontinued items except under Landstrom's Limited Lifetime Warranty below. • Exchanges: there is no handling fee for exchanges. No shipping fee for first exchange, flat fee for shipping of $6.97 for subsequent exchanges of same order. Please call us at 605-221-6120 or Email Us to request a Return Authorization Number (RA#) and instructions for returning your jewelry. To avoid additional freight charges, please do not ship your jewelry back to us without a Return Authorization Number! *Please Note: The item will be examined by Landstrom's to determine if it has been damaged or worn prior to a refund being issued. Please allow time. Landstrom's Limited Lifetime Warranty.Landstrom's Original Black Hills Gold Creations warrants its products against defects in materials and workmanship. Modifications performed by any jeweler other than Landstrom's Original Black Hills Gold Creations will void the Landstrom's warranty. Modifications include, but are not limited to, the refinishing of leaves, the addition of diamonds and other precious stones, re-sizing of rings, and replacement of clip earrings with posts. Landstrom's does not warrant items added to jewelry; for example, complimentary gold-filled chains, earring backs, bolos, etc. Landstroms Warranty of watches is limited to Black Hills Gold leaves and trim; watch mechanism covered by individual watch manufacturer's warranty.Visible apparent product abuse shall also void the Landstrom's warranty. Such abuse may be the result of physical destruction or exposure to damaging chemicals. Prolonged normal wear is not covered under the limited warranty.
Landstrom's reserves the right to determine if the warranty
is valid or void due to the abuse or neglect of the product. Landstrom's Factory Repair ServiceShould the jewelry need repair, please ship the jewelry, certified and insured to the address below with your name, address, telephone number and reason for repair. Landstrom's will send an estimate within 10 working days.
Landstrom's Original Black Hills Gold Creations Price-Match GuaranteeOur factory direct pricing will save you over 30% over the same Black Hills Gold jewelry in your local jewelry store. And in the rare instance you find a lower price on the same Landstrom BlackHillsGold item on a retail web site on the internet, let us know and we will do our very best to beat it.Buy your Black Hills Gold Wedding Rings here! |
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