Black Hills Gold Source Shipping Information
We will ship your Black Hills Gold jewelry order within the 50 states as follows:
• Standard shipping to 48 contiguous states is by US Postal Service Priority Mail
• Shipments to Alaska and Hawaii are automatically shipped via US Postal Service Priority Mail.
• Shipments to PO Boxes are automatically shipped via US Postal Service Priority Mail.
• Shipments to APO and FPO addresses are automatically shipped via US Postal Service Priority Mail.
* Out of stock standard items are shipped direct from Landstrom's factory within 10 business days. In stock standard items ordered by noon Mountain Time are shipped the next business day.
* If you prefer another method of shipment, please select accordingly on order form, call us at 303-325-3980 or email us at info(a)BlackHillsGoldSource.com and we will be happy to meet your needs.
* Please be sure to enter a daytime telephone number on the order form in case there is trouble locating your address.
USPS Priority Mail Shipping rates are as follows:
Expedited Domestic Shipping is also available by USPS Express Mail, UPS 2nd Day, and UPS Next Day - Please see order form for pricing.
Check your location here: How long will Express Mail take to my zip code?
SPECIAL SHIPPING NOTE FOR DROP-SHIP ORDERS:
We are happy to drop-ship your Black Hills Gold order to an address other than your credit card billing address if it totals less than $300. However, due to the increasing threat of internet fraud, for orders totaling $300 or more, please call us at 303-325-3980 to make arrangements. Our apologies for any inconvenience but this is the only way we can protect ourselves and our valued customers. Also, please let the final recipient know they will be receiving a package as we do not put your invoice in the box.
You can track the status of your order by clicking the Tracking Link at the top of our webpage and entering your Order Number. Once your order has been shipped, you will receive an email with the UPS Tracking number. You can check on the delivery status of your order by entering the UPS Tracking Number at http://ups.com
"How long before my order ships?"
All standard Black Hills Gold items are shipped direct from Landstroms factory within 7 business days, even if the item is out of stock and must be specially made for you. Orders for in-stock items ship the next business day. Out of stock standard items will be shipped upon completion, within 10 business days. You will receive an email with the tracking number after your order is shipped. Some items are custom-made to order and require longer lead-times to build. This is clearly identified on those products' descriptions.
To check stock on an item, please call us at 303-325-3980 or email us at info(at)blackhillsgoldsource(dot)com
For International orders, the shipping and billing address must match. This means we will only ship to the billing address of the credit card used. Our apologies but we have received numerous fraudulent international orders and this is the only way we can protect ourselves and our valued customers. We also accept International payments through PayPal and the same rules apply. Also, your PayPal account must be verified with a confirmed address, which means that you must register a credit card with PayPal (a quick and simple process) and we will ship only to that confirmed address. Please email us at info(at)blackhillsgoldsource(dot)com if you have any questions
All International orders will be shipped through the US Postal Service. Cost is additional US$29. Please make appropriate selection on the order form so that processing of your order is not delayed.
Please note, you are responsible for paying all Customs duties and taxes which may be required by your country. If you refuse to pay the actual charges levied in your country, you are responsible for the original shipping costs to you, any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to us here in the U.S. These costs will be subtracted from your merchandise refund and your credit card will be charged accordingly. Please do not order if you do not agree to this.