Warranty and Return Policy
BlackHillsGoldSource.com's Return Policy
We want our customers to be fully satisfied, so we stress taking the time to choose the right piece before placing your order. However, should there be a need to return any Landstrom's BlackHillsGold Creation, we will accept returns of unused, returnable items for 30 days. After that period, no returns will be accepted. Original tags must not be removed and jewelry must be in original packaging.
***All returns must be shipped back to Landstroms in Rapid City, SD after obtaining an RA# from us!
***Please call us at 303-325-3980 or email us at info(at)blackhillsgoldsource(dot)com to request a Return Authorization Number (RA#) and instructions for returning your jewelry.
***Do not ship jewelry back to BlackHillsGoldSource in Boulder, CO!
***To avoid additional freight charges, please do not ship your jewelry back to us without a Return Authorization Number!• Refunds: only the purchase price will be refunded, less a flat fee for shipping of $8.97 and a $5 handling
fee. There are no returns of Mothers Jewelry, Wedding Jewelry, made-to-order items, custom items or
discontinued items except under Landstroms Limited Lifetime Warranty below.
• Exchanges: there is no handling fee for exchanges. However, Landstroms will charge $8.97 for USPS
Priority Mail return shipping. *Please Note: The item will be examined by Landstrom's to determine if it
has been damaged or worn prior to a refund being issued. Please allow time.
Jewelry Cleaning products can be returned within 30 days.
Landstrom's Original Black Hills Gold Creations
Price-Match GuaranteeOur factory direct pricing will save you over 30% over the same Black Hills Gold jewelry in your local jewelry store. And in the rare instance you find a lower price on the same Landstrom BlackHillsGold item on a retail web site on the internet, let us know and we will do our very best to beat it.
Buy your Black Hills Gold Wedding Rings here!